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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Don Donaldson

Don Donaldson

May 7, 2026

5  out of  5
rating by Don Donaldson
"Maitree Patel was very professional, friendly and answered all my questions."
We responded:
"Thank you, Don, for your feedback! We're glad to hear that Maitree provided you with professional and friendly service while answering all your questions. Your support means a lot to us."
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Ethan McDonald

May 4, 2026

5  out of  5
rating by Ethan McDonald
"Mike was great. He made it very easy switching from USAA. I had been searching for a new company practically all year, received a ton of quotes, some friends some random company’s. State Farm had competitive pricing and outstanding policies. Confident I made the right choice!"
We responded:
"Thank you, Ethan, for sharing your experience with us. It's great to hear that Mike made the transition smooth and that you're satisfied with our competitive pricing and policies. We're glad you feel confident in your choice with State Farm."
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Heather Parker

April 30, 2026

5  out of  5
rating by Heather Parker
"Always fast and friendly service😊"
We responded:
"Thank you, Heather, for your kind words! We're glad to hear that you find our service fast and friendly. Your feedback means a lot to us."
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Clay Tuck

April 30, 2026

5  out of  5
rating by Clay Tuck
"John helped me out big time this week. He was patient and took the time to help explain some things me or my wife didn’t understand. We appreciate y’all."
We responded:
"Thank you, Clay, for sharing your experience! We're glad to hear that John was able to assist you and your wife with patience and clarity. Your appreciation means a lot to us. Take care!"
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James Farlow

April 29, 2026

5  out of  5
rating by James Farlow
"Was very helpful and honest. Treated me like agent knew me for years."
We responded:
"Thank you, James, for your feedback. It's great to hear that you felt a genuine connection and honesty during your experience with us. We look forward to continuing to serve you."
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brittany pride

April 29, 2026

5  out of  5
rating by brittany pride
"Mr Carter was knowledgeable, clear and accurate. He answered all my questions and confirmed that I had all the information that I needed and followed up afterward!"
We responded:
"Thank you, Brittany, for your review! It's great to hear that Mr. Carter was able to provide you with clear and accurate information and follow up with you afterward. We appreciate your feedback and look forward to assisting you in the future."
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Garett Ozmer

April 28, 2026

5  out of  5
rating by Garett Ozmer
"John was quick to respond to my texts and got my new policy in quick! Would highly recommend."
We responded:
"Thank you, Garett, for your feedback! It's great to hear that John was able to assist you promptly and efficiently with your new policy. We appreciate your recommendation."
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Ben Whitehead

April 24, 2026

5  out of  5
rating by Ben Whitehead
"Mai and Bri were extremely helpful with getting info about my policy."
We responded:
"Thank you, Ben, for the great feedback! We're glad to hear that Mai and Bri were able to assist you with your policy information. Your support means a lot to us."
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Kellie Hill

April 23, 2026

5  out of  5
rating by Kellie Hill
"This is The Best insurance company I've used hands down!! Drew Carter and his team are very knowledgeable. They are always very friendly and helpful. I highly recommend them for all of your insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Deanna Stone

April 22, 2026

5  out of  5
rating by Deanna Stone
"State Farm agent Drew Carter and his team provide exceptional service. They are highly efficient, responsive, and consistently demonstrate a strong commitment to their clients. Their knowledge and professionalism distinguish them as a top-tier agency!!!!!!!"
We responded:
"Thank you, Deanna, for your generous feedback! We're grateful for your recognition of our team's efficiency and commitment. Your support means a lot to us."
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Rodricious Coley

April 22, 2026

5  out of  5
rating by Rodricious Coley
"John was awesome, very polite, easy to work with and very knowledgeable/helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Hank Reid

April 21, 2026

5  out of  5
rating by Hank Reid
"GREAT FOLKS TO DO business WTIH-A++++++++++++++++++++"
We responded:
"Thank you, Hank, for your enthusiastic feedback! We're glad to hear you had a positive experience with our team. Your support means a lot to us."
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Robert Ward

April 21, 2026

5  out of  5
rating by Robert Ward
"Very courteous, professional and knowledgeable staff.Listens and provides the best advice and services."
We responded:
"Thank you, Robert, for your kind words about our team. We're glad to hear that you found our staff courteous, professional, and knowledgeable. Your feedback is greatly appreciated."
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nick randle

April 17, 2026

5  out of  5
rating by nick randle
"Very friendly and very helpful always has a great attitude"
We responded:
"Thank you, Nick, for your kind words! We're glad to hear that our friendly and helpful service made a positive impact. Your feedback means a lot to us."
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Phương Uyên Đào

April 15, 2026

5  out of  5
rating by Phương Uyên Đào
"Drew Carter at State Farm provided excellent service. He answered all my questions, helped me choose the right coverage, and made everything easy to understand. I really appreciate his professionalism and responsiveness. Highly recommended for anyone looking for reliable insurance!"
We responded:
"Thank you, Phương Uyên Đào, for your thoughtful review. We're glad to hear that Drew was able to assist you with your coverage needs and provide clarity throughout the process. Your recommendation means a lot to us."
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Jeremy Dana

April 8, 2026

5  out of  5
rating by Jeremy Dana
"​I can’t recommend Drew Carter’s office enough! My previous home and auto insurance rates had been steadily climbing, so I decided to shop around for better options. Not only did they provide me with a much lower rate, but I actually ended up with better coverage than I had before. ​ The customer service here is truly second to none. Working with Bri and Drew was a seamless experience. They are professional, responsive, and genuinely care about finding the best fit for your needs. If you’re in the Birmingham area and looking for a team that prioritizes their clients, definitely give them a call!"
We responded:
"Thank you, Jeremy, for sharing your experience with us! We're glad to hear that Bri and Drew were able to help you find better coverage at a lower rate. Your recommendation means a lot to us."
Profile photo of Brooke Savage

Brooke Savage

March 28, 2026

5  out of  5
rating by Brooke Savage
"John was wonderful to work with! He helped my fiancé and I with our auto and renters insurance and was able to get us a great price! He was super responsive and very quick with everything. Would recommend John to everyone!"
We responded:
"Thank you, Brooke, for sharing your experience! It's great to hear that John was able to assist you and your fiancé with your insurance needs efficiently. We appreciate your recommendation and look forward to serving you again."
Profile photo of Ariel Rivers

Ariel Rivers

March 25, 2026

5  out of  5
rating by Ariel Rivers
"Mr. John is awesome. Very patient and it's very easy for him to go over the processes and policies with no problem!! Thank you so much for everything!!!👍🏾👍🏾👍🏾👍🏾"
We responded:
"Thank you, Ariel, for your kind words about Mr. John. We're glad to hear that his patience and clarity made the process easy for you. Your feedback means a lot to us."
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Kathryn Kimbrough

March 24, 2026

5  out of  5
rating by Kathryn Kimbrough
"Jake from State Farm helped me save $60 a month switching car insurance. I am so grateful. The process was very simple."
We responded:
"Kathryn! Thank you so much for the kind review. We think our Jake is the best, even without the khakis! We are thankful to take care of you car insurance. "
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Julie Watts

March 19, 2026

5  out of  5
rating by Julie Watts
"Nice, very helpful, not pushy, talks everything over for u. Not in hurry."
We responded:
"Thank you, Julie, for your kind words! We're glad to hear that you found our service helpful and appreciated the time we took to discuss everything with you. Your feedback means a lot to us."
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lyndon weeks

March 18, 2026

5  out of  5
rating by lyndon weeks
"John is amazing very personal connected everything I needed we were able to research it find it and put me exactly where I want to be and we have future plans for more"
We responded:
"Thank you, Lyndon, for sharing your experience! It's great to hear that John was able to connect with you personally and assist with your needs. We look forward to continuing our work together on future plans. "
Profile photo of Zaenah Moncrief

Zaenah Moncrief

March 17, 2026

5  out of  5
rating by Zaenah Moncrief
"Bri is amazing!! So helpful and efficient."
We responded:
"Thank you, Zaenah, for your feedback! We're glad to hear that Bri was helpful and efficient during your experience. Your support means a lot to us."
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Cindy Sharp

March 17, 2026

5  out of  5
rating by Cindy Sharp
"John was personable, knowledgeable and professional"
We responded:
"Thank you, Cindy, for your feedback! We're glad to hear that John provided you with personable, knowledgeable, and professional service. Your support means a lot to us. "
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Dylan Sayles

March 16, 2026

5  out of  5
rating by Dylan Sayles
"Had a great experience working with the whole team at this branch. Saved a boat load of money and everyone was super nice. I would very much reccomend them for people to try!"
We responded:
"Thank you, Dylan, for sharing your experience with us! We're glad to hear that our team was able to help you save money and provide friendly service. Your recommendation means a lot to us. "
Profile photo of Ray Barfield

Ray Barfield

March 13, 2026

5  out of  5
rating by Ray Barfield
"Excellent on the spot service. I couldn't be more satisfied"
We responded:
"Ray! We appreciate the kind words. Our goa is to provide fantastic service on every interaction. "